Refund policy

Refund Policy

Our Guarantee
We stand behind every QVEXA product. If you're not completely satisfied within 30 days of delivery, contact us at hello@theqvexa.com and we'll make it right — no return required.

Damages and Shipping Issues
Please inspect your order upon arrival. If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery with a photo and your order number. We'll send a replacement or issue a full refund at no cost to you.

Refunds
Once approved, refunds are issued to your original payment method within 5–10 business days. Processing time varies by bank or card issuer. If 10 business days have passed since your approval and you haven't seen the refund, contact us at hello@theqvexa.com.

Exceptions
We do not offer refunds on orders reported more than 30 days after delivery, or on items purchased through unauthorized third-party sellers.

Contact
VITALIFY, LLC
2435 Iron Point Rd, Suite 1066
Folsom, CA 95630
hello@theqvexa.com
1-877-997-8392
1-877-99-QVEXA